Return and Refund Policy
Last Updated: September 2, 2026
Noelish is an online retail brand operated by NOELISH QUILES LLC.
Returns
We accept eligible return requests within 30 days of delivery.
Returned items must be unworn, unused, unwashed, and in their original condition with tags attached, when applicable.
To request a return, contact us at:
Email: support@noelish.com
Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM
Please include your order number, reason for the return, and photos when applicable.
Do not send any item back before receiving return authorization and instructions from Noelish.
Return Shipping Costs
If you received the correct item as ordered but wish to return it due to:
- Change of mind;
- Incorrect size selected;
- Fit or sizing preference;
- Color or style preference; or
- Any other personal preference,
the customer is responsible for the applicable return shipping costs.
If the item arrives damaged, defective, incorrect, or materially different from what was ordered, Noelish will cover the approved return or replacement costs.
In certain cases, Noelish may issue a refund or replacement without requiring the item to be returned.
Return Address
Noelish works with multiple third-party suppliers and fulfillment partners, primarily located in China. Some products may also be fulfilled through facilities located in the United States.
Because return locations vary, the authorized return address, return instructions, and shipping label when applicable will be provided by email after your request has been reviewed and approved.
The return location may be in the United States, China, or another location used by the applicable fulfillment partner.
Do not return products to the sender address shown on the original package or to our corporate correspondence address unless specifically instructed by Noelish Customer Support.
Order Cancellations
You may request to cancel your order within 24 hours of purchase by contacting us at support@noelish.com.
We will make reasonable efforts to cancel your order; however, cancellation cannot be guaranteed once the order has been processed or entered fulfillment.
If your order has already been processed or shipped, it can no longer be canceled.
Once the order is delivered, you may request a return under this policy. If you received the correct product as ordered, the customer will be responsible for the applicable return shipping costs.
This does not limit any rights that may apply under applicable U.S. law when an order cannot be shipped within the promised timeframe.
Refunds
Approved refunds will be issued to the original payment method.
When no physical return is required, refunds are generally processed within 5 business days after approval.
When a return is required, refunds are generally processed within 5 business days after the returned item is received and inspected.
Your bank, credit card issuer, or payment provider may require additional time for the refund to appear in your account.
Final Sale
Items clearly marked Final Sale before purchase are not eligible for returns due to change of mind, sizing, fit, color, style, or personal preference.
This does not limit any rights or remedies that cannot be waived under applicable U.S. law, including those involving damaged, defective, or incorrectly fulfilled products.
Contact Us
NOELISH QUILES LLC
Email: support@noelish.com
Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM PT
Corporate and Correspondence Address:
100 Spectrum Center Dr Ste 900
Irvine, CA 92618
United States
This address is not a retail location, warehouse, fulfillment center, or return address. Please do not send returns to this address unless specifically instructed by Noelish Customer Support.